On another forum at the moment there’s a discussion being held about the difference between the role of the interaction designer (often written as IxD or IaD) and usability specialist. In a nutshell, the interaction designer will design user interface Read More...

By Lindsay Ellerby Published: March 20, 2007 When you’re starting out as an information architect (IA), being part of a strong community of fellow practitioners helps immensely. A little over a year ago, on Sunday, February 22, 2006, I participated in an informal workshop on wireframing techniques Read More...

By Mike Hughes Published: March 6, 2007 User assistance occurs within an action context—the user doing something with an application—and should appear in close proximity to the focus of that action—that is, the application it supports. The optimal placement of user assistance, space Read More...

By Pabini Gabriel-Petit Published: March 6, 2007 Jared Spool’s User Interface Engineering (UIE) thought the time had come for a UX conference focusing on Web applications and thus produced the first UIE Web App Summit. This conference definitely filled what formerly was an unmet need. The UIE Web Read More...

By Pabini Gabriel-Petit Published: March 6, 2007 More session reviews. RIA Patterns: Best Practices for Common Patterns of Rich Interaction Presenter: Bill Scott Communicating Concepts with Comics Presenter: Kevin Cheng Best Practices for Form Design: Bridging the Gap with Your Customers Presenter: Luke Read More...

By Pabini Gabriel-Petit Published: March 6, 2007 More session reviews and the conclusion of my conference review. Building a Great User Interface, the Netflix Way Presenter: Sean Kane Tagging in Your Web World Presenter: Thomas Vander Wal Learning from Social Web Applications Presenter: Joshua Porter Read More...

Panhandlers. Beggars. People who spend their days asking the age old question “Brother, can you spare a dime.” Every big (and some small) city has them and their approach is always the same… “Excuse the interruption. I lost my job, have no place to live, have no food, have 8 kids Read More...

Is it unrealistic for us to expect businesses to be perfect? Are we setting ourselves up for disappointment by expecting businesses to flawlessly deliver every single time? As customers, are we expecting perfection when perfection is unattainable? Is that fair of us? I?m not trying to make excuses for Read More...