By Jonathan Follett Published: February 25, 2008 More reliable and permanent than human memory, the technology of written language dominates as the primary method human beings use for conveying abstractions of complex ideas across space and time. The evolution of written language has complemented that Read More...

By Dirk Knemeyer Published: February 25, 2008 Part Three: Real-World Applications Part One of this series, Applied Empathy, introduced a design framework for meeting human needs and desires and defined five States of Being that represent the different degrees to which products and experiences affect Read More...

By Colleen Jones Published: February 11, 2008 Findable. Scannable. Readable. Concise. Layered. We know much these days about how to make Web content usable—thanks to experts such as Robert Horn, Jakob Nielsen, Ginny Redish, and Gerry McGovern. What we don’t understand as well, however, is Read More...

By Joe Lamantia Published: February 11, 2008 “Ethical dilemmas occur when values are in conflict .” From the American Library Association Code of Ethics [1] Questions of ethics and conflict can seem far removed from the daily work of user experience (UX) designers who are trying to develop Read More...

Some of you will already know The Interaction Design Association (IxDA) mail list. For those that don’t know it, the website and mail list are great resources and sources of discussion for anyone interested in interaction design, user experience, usability, Read More...